Frequently Asked Questions
Find answers to the most common questions about our case packers, packaging solutions, services and support.
Q What end-of-line packaging equipment do you provide?
A
We provide complete end-of-line packaging solutions, including case packers, cartoners, case erectors, case sealers, labeling systems, and palletizing systems. We also support full line integration based on your production requirements.
Q What products can your case packing machines handle?
A
Our case packing machines can handle a wide range of products, including pouches, bottles, cartons, boxes, trays, and irregular items. They are widely used in food, beverage, pharmaceutical, daily chemical, and consumer goods industries.
Q Can you customize a case packing solution for our product?
A
Yes, we provide fully customized solutions based on your product size, packaging type, carton dimensions, packing pattern, and production capacity. We evaluate samples before designing the final solution.
Q Can your machines integrate with our existing production line?
A
Yes, our equipment can be integrated with existing packaging machines, conveyors, inspection systems, sealing machines, and palletizers. We support both new line setups and retrofitting projects.
Q Can you handle irregular products or complex packing requirements?
A
Yes. For irregular products or complex applications, we can design special feeding, grouping, and robotic handling systems. We also support inserts such as leaflets, partitions, and padding materials.
Q What is the speed of your case packing system?
A
The speed depends on product type, packing configuration, and carton arrangement. We evaluate each project individually and provide a tailored speed estimate based on testing results.
Q Do you support product sample testing?
A
Yes, we strongly recommend sending product and carton samples for testing. This helps confirm packing feasibility, optimize machine configuration, and ensure stable performance before production.
Q Can you provide a complete end-of-line packaging line?
A
Yes, we can provide full turnkey solutions including case erecting, case packing, sealing, labeling, weighing, inspection, and palletizing systems integrated into a complete line.
Q Is your machine suitable for multiple carton sizes and quick changeover?
A
Yes, our machines support multi-size carton handling with quick changeover design. Options include adjustable guides, recipe storage, and servo-driven automatic adjustments to reduce downtime.
Q What information do you need to start a project?
A
We typically need product samples or images, product dimensions and weight, packaging format, carton size, packing pattern, target speed, and existing line layout if integration is required.
Q Do you provide installation and after-sales service?
A
Yes, we provide remote support, installation guidance, operator training, and optional on-site service. We also supply technical documentation, layout suggestions, and spare parts recommendations.
Q Which industries do your packaging systems serve?
A
Our systems are widely used in food, beverage, pharmaceutical, daily chemical, pet food, and consumer goods industries, handling both standard and customized packaging applications.
Still have questions?
If you need further support, please feel free to contact us directly.