Privacy Policy
Privacy & Data Protection – Our Commitment to Your Privacy
General Information and Scope
This privacy policy regulates the collection, processing and use of personal data by our website (hereinafter "Website") and our services. It applies to all visitors, users and customers who visit our website, use our services or contact us. By using our website, you agree to the collection and processing of your data in accordance with this privacy policy. We comply with the provisions of the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG-neu) and other relevant data protection laws.
Collected Data and Collection Methods
We only collect personal data if it is necessary to provide our services, improve the website or comply with legal obligations. Collection takes place in the following ways: - Automatic collection when visiting the website: When you visit our website, we automatically collect technical data that your device sends to our servers. This includes IP address, browser type and version, operating system, referrer URL (the page you came from), access time and device information (e.g. screen resolution). This data is used to ensure the functionality of the website, troubleshoot errors and statistically evaluate usage. - Voluntary information provided by users: When you send us a contact request, fill out a form, subscribe to a newsletter or use our services, we collect the data you voluntarily provide (e.g. name, email address, phone number, company name and other information required to process your request). - Cookies and tracking tools: We use cookies and similar tracking technologies to optimize the use of our website and display personalized content. For more information on cookies, see Section 4 of this policy.
Purpose of Data Processing
The personal data we collect is only processed for the following purposes: 1. Provision and maintenance of the website: To ensure the functionality of the website, fix errors and optimize the user experience. 2. Processing of requests and services: To answer your contact requests, fulfill contracts, provide the services you requested and communicate with you. 3. Statistical evaluation: To analyze website usage patterns to improve content and functions and optimize the user experience. These evaluations are mostly anonymized. 4. Compliance with legal obligations: To fulfill legal obligations, such as bookkeeping and retention requirements, or to defend legal claims. 5. Marketing and communication: If you have explicitly agreed, we use your contact data to inform you about our products, services and special offers. You can revoke your consent at any time.
Cookies and Tracking Technologies
Cookies are small text files that are stored on your device when you visit our website. They help us make the website more user-friendly, analyze usage and display personalized content. We distinguish between the following types of cookies: - Necessary cookies: These cookies are essential for the functionality of the website. They enable, for example, navigation on the website and the use of its core functions. Without these cookies, the website cannot function properly. - Analytical cookies: These cookies collect information about how you use the website (e.g. pages visited, duration of stay, browser used). This data is processed anonymously and helps us improve the website. - Functionality cookies: These cookies allow the website to remember your preferences (e.g. language setting) and display personalized content. - Marketing cookies: These cookies are used to display personalized advertising tailored to your interests. They can also be used to measure the effectiveness of marketing campaigns. You can adjust the use of cookies in your browser settings. Most browsers allow you to block, delete or be notified when a cookie is set. However, please note that blocking necessary cookies may impair the functionality of the website.
Disclosure of Data to Third Parties
We only disclose your personal data to third parties in the following cases: - To service providers acting on our behalf: We work with external service providers (e.g. hosting providers, email service providers, analysis tools) that are necessary to provide our services. These service providers may only process your data in accordance with the instructions we give them and are bound by data protection obligations. - To comply with legal obligations: We disclose your data if it is necessary to fulfill a legal obligation (e.g. on the instruction of courts or authorities). - In the event of a sale or transfer of the company: In the event of a sale, acquisition or other transfer of the company or part of it, your data may be transferred as part of the asset sale. In this case, we will inform you before the transfer. We do not disclose your data to third parties for marketing purposes without your explicit consent.
Data Retention Period
We only store your personal data for as long as it is necessary to fulfill the purposes for which it was collected, or as required by data protection laws. After the retention period expires, the data is anonymized or permanently deleted. - Technical access data: Stored for a maximum of 12 months to ensure website security and conduct statistical evaluations. - Contact data and requests: Stored until your request has been fully processed and no further legal obligations (e.g. retention periods) exist (usually 2 years after completion of processing). - Contract-related data: Stored until the contract has been fully fulfilled and the legal retention periods have expired (usually 7 years for bookkeeping and tax obligations).
Your Rights as a Data Subject
In accordance with the GDPR and BDSG-neu, you have the following rights as a data subject: 1. Right of access: You have the right to request confirmation of whether we process your personal data and, if so, to access that data. 2. Right to rectification: You have the right to request the rectification of incorrect or the completion of incomplete personal data. 3. Right to erasure (right to be forgotten): You have the right to request the erasure of your personal data if processing is no longer necessary, you have revoked your consent, or processing is unlawful. 4. Right to restriction of processing: You have the right to request the restriction of processing of your data, for example if you dispute the accuracy of the data or processing is unlawful. 5. Right to data portability: You have the right to receive the personal data you have provided in a structured, commonly used and machine-readable format and to transmit this to another controller. 6. Right to revoke consent: If processing is based on your consent, you have the right to revoke this consent at any time. The revocation takes effect retroactively without affecting the lawfulness of processing before the revocation. 7. Right to lodge a complaint with a supervisory authority: If you believe that the processing of your personal data violates data protection laws, you have the right to lodge a complaint with the competent supervisory authority. To exercise these rights, you can contact us at any time using the contact details listed in Section 8. We will review your request immediately and respond within 1 month. For complex requests, the processing time may be extended by a further 2 months, in which case we will inform you in a timely manner.
Contact for Data Protection Questions
If you have any questions, comments or concerns about data protection, or if you wish to exercise your rights as a data subject, please contact us using the following contact details: Email: infp@zomukikai.com Phone: +86 18968919292 Address: Zhihui Industrial Park, Shangwang Subdistrict, Ruian, Zhejiang Province, China We will handle all data protection requests comprehensively and promptly.
Changes to This Privacy Policy
We reserve the right to amend this privacy policy at any time to adapt to changes in data protection laws or changes to our services. The current version of the privacy policy will always be published on our website. Changes take effect upon publication. We recommend that you review the privacy policy regularly.